Infosys Recruitment Drive | Freshers | Technical Process Executive

Infosys Recruitment Drive | Freshers | Technical Process Executive | BE/ B.Tech/ B.Sc/ BCA | 2021 – 2023 Batch | Pune

Infosys Recruitment Drive | Freshers | Technical Process Executive

Infosys Recruitment Drive

Job Role

Technical Process Executive

Qualification

BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA

Experience

Freshers

Job Location

Pune

Salary

Best In Industry

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Infosys Recruitment Drive | Freshers | Technical Process Executive





Company: Infosys BPM Limited

Infosys Recruitment Drive: Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.


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Eligibility Criteria:

  • BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA
  • Freshers are eligible to apply.


Job Description:

Provide 1st level technical support, service restoration, fulfilment of service requests and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem-solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.


Responsibilities:

  • Communicate at all levels
  • Basic knowledge of OS (Windows XP-10), Browsers, MS Office suite
  • Basic knowledge of Software, antivirus and peripherals installations
  • Ability to work across organizational and professional boundaries
  • Excellent verbal and written communication skills
  • High level of interpersonal skills, including active listening and understanding
  • Good organizational skills and ability to prioritize workloads.
  • Work to tight deadlines/service levels
  • Business Etiquette
  • Broad knowledge of IT products, services and terminology


Skills:

Customer Service- CS- Service Desk- Voice- Chats- email Chats, Customer Service- Technical Service Desk, Customer Service- Regular Customer Service


How to Apply?

All interested and eligible candidates can apply for this drive online soon.

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