Infosys Recruitment Drive | Freshers | Technical Process Executive | BE/ B.Tech/ B.Sc/ BCA | 2021 – 2023 Batch | Pune
Infosys Recruitment Drive
Job Role | Technical Process Executive |
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Qualification | BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA |
Experience | Freshers |
Job Location | Pune |
Salary | Best In Industry |
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Infosys Recruitment Drive | Freshers | Technical Process Executive
Company: Infosys BPM Limited
Infosys Recruitment Drive: Infosys Limited (formerly Infosys Technologies Limited) is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is headquartered in Bangalore, Karnataka.Eligibility Criteria:
- BE/ B.Tech – CSE/ IT/ EEE/ ECE; B.Sc/ BCA
- Freshers are eligible to apply.
Job Description:
Provide 1st level technical support, service restoration, fulfilment of service requests and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem-solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.Responsibilities:
- Communicate at all levels
- Basic knowledge of OS (Windows XP-10), Browsers, MS Office suite
- Basic knowledge of Software, antivirus and peripherals installations
- Ability to work across organizational and professional boundaries
- Excellent verbal and written communication skills
- High level of interpersonal skills, including active listening and understanding
- Good organizational skills and ability to prioritize workloads.
- Work to tight deadlines/service levels
- Business Etiquette
- Broad knowledge of IT products, services and terminology
Skills:
Customer Service- CS- Service Desk- Voice- Chats- email Chats, Customer Service- Technical Service Desk, Customer Service- Regular Customer ServiceHow to Apply?
All interested and eligible candidates can apply for this drive online soon.Scroll Job Updates
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