Cognizant Hiring Freshers: Exciting opportunities await as Cognizant is looking for Engineer Trainees. If you’re a 2023 batch BE/BTech graduate, this is a great chance to start your career. Experience is not required, making it accessible to freshers. Cognizant offers a competitive salary of 4 LPA. The job locations include Bengaluru, Chennai, and Kolkata, providing a choice of vibrant cities. The last date to apply is 20 February 2024 at 12:00 AM. Don’t miss out on this opportunity – apply now to kickstart your career with Cognizant!
Cognizant Hiring Freshers : All Details
Cognizant Hiring Freshers | Engineer Trainee Role | All Details
Job title : Cognizant Hiring Freshers
IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscape of IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chat bots to automate and streamline their support processes. AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.Location:
- Bengaluru, Chennai, Kolkata. Candidate must be flexible to relocate to any of these locations as per the business requirement & demand.
Eligibility Cognizant Hiring Freshers:
- 2023 Batch of B.E/B.Tech of any branch (UG full time degree).
- Candidates having 50 % in X, XII or Diploma, UG.
- Open to Indian nationals only.
- Being flexible to any work locations, shift timing, technology.
- The final Cognizant onboarding would be subject to satisfactory background verification.
- If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration
Key responsibilities : Cognizant Hiring Freshers:
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role expectations – Cognizant Hiring Freshers
- Associate should be client focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office.
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